TERMS AND CONDITIONS OF THE ONLINE STORE DRAFLAT.COM
Effective from May 1, 2025

§1 GENERAL PROVISIONS

1. These Terms and Conditions (hereinafter: the Terms) define the rules for using the online store available at www.draflat.com (hereinafter: the Store), including the conditions for concluding and performing subscription service agreements via electronic means.
2. The Terms have been prepared in accordance with:
   • the Act of May 30, 2014 on Consumer Rights (Journal of Laws of 2023, item 2759),
   • the Act of July 18, 2002 on Providing Services by Electronic Means (Journal of Laws of 2020, item 344),
   • the Civil Code of April 23, 1964 (Journal of Laws of 2023, item 1610),
   • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
3. The Store is owned and operated by:
   Ksawery Fryczyński FRYTASOFT,
   ul. Piastowska 2A, 66-436 Słońsk, Poland.
   NIP: 4290086146, REGON: 526551566, registered in CEIDG.
   Email: info@draflat.com, Phone: +48 575 110 691
4. The Store enables the purchase of subscription services by individuals, legal entities, and organizational units without legal personality.

§2 DEFINITIONS

• Subscription service – a digital service provided for a specified period, giving the User access to digital content, materials, or features offered by the Store.
• User – any person using the Store, purchasing a subscription service, including a Consumer.
• Consumer – a User who is a natural person concluding an agreement not directly related to their business or professional activity.
• Entrepreneur with consumer rights – a natural person concluding an agreement directly related to their business activity, but not of a professional nature (based on Article 38a of the Consumer Rights Act).

§3 TECHNICAL REQUIREMENTS

To use the service, the following are required:

1. A device with Internet access,
2. An up-to-date web browser (e.g. Google Chrome, Mozilla Firefox),
3. An active email account,
4. Enabled cookies and JavaScript support.

§4 CONTRACT CONCLUSION

1. The contract is concluded by placing an order in the Store and paying for it.
2. Before confirming the order, the User must read and accept the Terms.
3. After placing the order and registering the payment, the User receives confirmation and access instructions via email.
4. The subscription service is provided exclusively electronically – no physical delivery of content occurs.

§5 PAYMENTS

1. Prices are given in euros (EUR) and include VAT.
2. Payments can be made via online payment operators.
3. Available methods include: instant transfer, BLIK, card payment, e-wallets.
4. Payment must be made in advance – lack of payment means the service is not provided.
5. Subscription services may renew automatically if the User agreed during the ordering process. This information is always included in the order summary.
6. An invoice or purchase confirmation is sent via email.

§6 SERVICE DELIVERY

1. The service is activated immediately after payment is registered.
2. Confirmation and usage instructions are sent by email.
3. The subscription is valid for the period specified in the order, starting from activation.
4. The User may cancel automatic renewal at any time without affecting the current billing period.

§7 RIGHT OF WITHDRAWAL

1. The Consumer has the right to withdraw from a distance contract within 14 days without giving any reason, under Article 27 of the Consumer Rights Act.
2. Under Article 38(13) of the same Act, this right does not apply to digital services if provision has started with the Consumer’s explicit consent before the withdrawal period ended and after informing them of the loss of the right to withdraw.
3. A User who gives such consent loses the right to withdraw.
4. To withdraw (if applicable), a clear statement must be sent to: info@draflat.com. A sample form is available at www.draflat.com.

§8 COMPLAINTS

1. Complaints should be sent to: info@draflat.com.
2. The complaint should include: User’s data, email address, order number (if applicable), problem description, and request.
3. The service provider will respond within 14 days via email.
4. Consumers may use out-of-court complaint resolution methods, including the ODR platform at https://ec.europa.eu/consumers/odr.

§9 PERSONAL DATA

1. The data controller is Ksawery Fryczyński FRYTASOFT.
2. Personal data is processed in accordance with the GDPR and national data protection laws, for purposes including contract execution, invoicing, complaint handling, and – if consented – marketing.
3. Details are provided in the Privacy Policy available on the Store’s website.

§10 FINAL PROVISIONS

1. The Terms are continuously available on the Store’s website and can be downloaded in PDF format.
2. The Service Provider reserves the right to amend the Terms for valid reasons, such as legal changes, service updates, or technological developments. Users will be informed at least 14 days in advance.
3. In matters not covered by these Terms, Polish law shall apply, particularly the Civil Code and the Consumer Rights Act.
4. Disputes arising from contracts concluded through the Store shall be resolved by a competent common court under the Polish Code of Civil Procedure.